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Customer Service

    Shop with Confidence
    You can shop at Abi Auto Parts with confidence. We've partnered with leading payment services to accept credit cards safely and securely.

    We adhere to strict industry standards for payment processing, including:

    • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
    • Industry leading encryption hardware and software methods and security protocols to protect customer information.
    • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
    Shipping & Delivery
    Abi Auto Parts handles orders within two business days and ships products with FedEx. Standard orders shipped with FedEx Ground take two to five business days to arrive. For products under five pounds, we utilize FedEx SmartPost. Please allow three to eight business days for these products to arrive. Currently, all products ship to the continguous United States. We take Alaska and Hawaii orders on a case by case basis. Please contact us if you have any questions.

    Terms and Conditions: Privacy
    Abi Auto Parts collects customer information from this website for the purpose of managing orders, facilitating communication, and sharing special promotions. To complete orders on a timely basis, we require contact information (name, mailing address, email) and payment during order placement. To facilitate correspondence with site visitors who use the Contact Us form, we require a valid email address. We do not share your information with third parties.

    Returns & Replacements
    We consider returns on a case by case basis. Please use the Contact Us form to notify us of your request.

    Customers place orders on the Abi Auto Parts website, hosted through Our host handles payment information to ensure that transactions are secure.

    Payment & Pricing
    We require payment information at the time of purchase. Customers may order through the website or via phone or fax.

    Viewing Orders
    Customers are able to view previous orders by creating an account and logging in.

    Updating Account Information
    Customers who signed up for accounts should ensure that account information is updated prior to making purchases. To log in, please click the "Log In" link at the top of the page.